Contact & Legal Information
Incomplete policy — not final. The support email is confirmed. Operator identity, geographic address, telephone and applicable registration/VAT details remain incomplete. Reviewed 8 October 2026.
Contact support
Email qrrelay@gmail.com for account, billing, accessibility, privacy or technical help. Include the page involved and a description of the problem. Do not send passwords, authentication tokens, full payment card details or sensitive QR payloads.
Operator information — outstanding checklist
QR Relay is operated by an Irish sole trader. These are the remaining operator-identity fields; no details have been inferred.
- Full legal name.
- Geographic business/service address.
- Contact telephone number.
- Trading-name registration details, if applicable.
- VAT status and VAT identity, if applicable.
Not yet confirmed: the checklist above must be completed before affected policies can be final.
Privacy requests
For access, correction, deletion, restriction, portability or an objection, email qrrelay@gmail.com. Tell us which right you want to exercise and the account involved. Prefer your registered email address. We will verify identity proportionately before sharing or changing private data; knowing a room code or a payment reference alone is not sufficient.
Do not send your password, one-time login code, full card number or identity documents in an initial request. If your registered email is inaccessible, explain this so an alternative verification method can be arranged. We will respond without undue delay and normally within one month; if a lawful extension is necessary, we will explain it within that first month. Requests are normally free. You can complain to the Irish Data Protection Commission.
Request account or data deletion
Email qrrelay@gmail.com with a deletion request, preferably from the email linked to your account. If you cannot access that address, explain this without sending identity documents until a secure verification method is arranged. State whether you want your account deleted or a specific data item removed. You do not need to provide a reason.
This sends a request for human review; it does not automatically delete your account. We may verify identity proportionately. Some accounting, dispute or legally required records may need to be retained; we will explain any applicable exception and period. Deletion is reviewed separately from billing cancellation. Information that must be retained for a specific legal obligation or dispute will be separated from ordinary service use, with the reason and applicable period explained. The final retention schedule and deletion implementation remain under review.
Cancel any renewing Plus subscription in the billing portal as well, or ask support to help with cancellation. An account-deletion request alone does not stop renewal. You may also request access, correction, restriction or portability, or raise an objection as described in the Privacy Policy.
Policy directory
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